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Case study · Physiotherapy · Coquitlam

Launch Rehab: 40 new patients in 30 days.

A Coquitlam physiotherapy clinic booked 40 new patients in a single month through targeted Google Ads at roughly $40 per booked patient — tracked end-to-end into Jane, with no follow-up work from the clinic's own team. After a website relaunch and Google Business Profile optimization, Launch Rehab now holds the #1 local ranking for clinics in Coquitlam.

40

new patients booked in 30 days.

Google Ads → Jane
~$40

average cost per booked patient.

Not per click. Per patient.
#1

ranked clinic in Coquitlam after relaunch + GBP work.

Local search

The challenge

Launch Rehab had capacity — practitioners with open columns and room to grow — but new-patient flow was inconsistent and untraceable. Marketing spend was hard to justify because nobody could say which dollar became which patient.

What we did

  • Tracking first: call tracking and Jane booking attribution wired in before scaling spend, so every appointment could be traced to its source.
  • Targeted Google Ads: geo-fenced, per-service campaigns aimed at high-intent physio searches in Launch Rehab's real catchment — optimized weekly against cost per booking, not clicks.
  • Website relaunch + GBP optimization: a rebuilt site with design and SEO in mind, and a Google Business Profile tuned to win the local map results.
  • End-to-end handling: campaigns, tracking, and online booking managed fully by us — no follow-ups needed from the clinic's team.

The results

Forty new patients in the first 30 days at about $40 per booked patient — economics that make scaling a math problem instead of a leap of faith. The relaunch then compounded it: #1 local ranking in Coquitlam, meaning a growing share of new patients now arrives free, from organic search.

"Within just three months of launching our new website, our clinic saw a 20% increase in traffic and a significant boost in our Google rankings. Communication and follow-up were always prompt and professional. In short, the results speak for themselves."
— Keane Leung, Founder of Collingwood Physio & Launch Rehab

Why it worked

Tracking before spending, searches with intent, pages built to book, and a local profile that converts. The same system, in the same order, that every Clinic Pilot engagement follows. See how it works →

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